This shipping policy covers every order you place with CHIC AVENUE SDN BHD 202501048258 (1649666-X), from the moment it is processed to the moment it reaches you.
Coverage Area
Peninsular Malaysia — every state.
East Malaysia — Sabah and Sarawak.
Processing and Confirmation
Processing time – we prepare your order within 1–3 business days, not counting weekends and public holidays.
Dispatch confirmation – once your order ships, we send a confirmation email with your tracking information.
Delivery Windows
Overnight and next-day shipping are not among our delivery options. Use the table below as your reference for standard delivery windows.
Treat these as estimates, since courier scheduling, holiday periods and weather can all affect the outcome.
Shipping Cost
Standard orders – shipping is free.
Bulk or promotional orders – a fee may still apply, worked out at checkout from weight and destination.
Tracking Your Order
As soon as the courier takes possession of your parcel, we follow up by email or SMS with your tracking number and a link so you can watch its progress.
Have a question about your shipment? Our team is ready to help.
📧 Email: chic.avenue.sb@outlook.com
🏢 Address: 891, JLN PERAI JAYA 3, BANDAR PERAI JAYA 13700 PERAI PULAU PINANG
🌐 Website: https://chic-avenue-sb.com/contact-us/