Privacy Policy

This privacy policy covers every visitor and customer of CHIC AVENUE SDN BHD 202501048258 (1649666-X)‘s website, and explains what data we collect and how we handle it.

Information We Collect

  • Personal information – name, email address, phone number, shipping and billing address.

  • Payment information – card or other payment details, processed via third-party payment gateways.

  • Order information – products purchased, order history and preferences.

  • Website usage data – IP address, browser type, device information, pages visited and cookies.

How We Use It

  • Fulfilment – to process and complete your order.

  • Communication – to reach you about a purchase, a support request or a promotion.

  • Optimisation – to improve the website and the overall experience.

  • Security – to prevent fraud and keep the site safe.

  • Compliance – to meet our legal and regulatory obligations.

Who We Share It With

Your personal information is never sold or rented to anyone. It may, however, reach a short list of operational partners — the businesses that handle our hosting, payments and shipping — plus legal authorities when a law calls for it. Each of them is contractually required to protect your information the way we do.

How We Secure It

We apply SSL encryption, secure servers and regular monitoring to keep your information safe. Even with these safeguards in place, nothing sent over the internet can be called completely — 100% — secure.

Cookies

We use cookies to enhance your experience, measure site performance and personalise content. You can disable them in your browser settings, though some site functionality may be affected.

Your Rights

  • Access and correction – request access to or correction of your personal information.

  • Deletion – request that your data be deleted, subject to legal or administrative requirements.

  • Opt-out – unsubscribe from marketing emails at any time.