This cancellation policy covers orders placed with CHIC AVENUE SDN BHD 202501048258 (1649666-X) and explains your options and timeframes.
Cancellation Window
Full refund – cancel within 24 hours of purchase and receive a full refund.
After 24 hours – cancellation may no longer be possible once the order has been processed or shipped.
How to Request a Cancellation
Contact our customer service team with your order number.
Our team verifies the order’s status and confirms whether it is still eligible for cancellation.
Refund Timeline
Approved requests – the refund is issued to your original payment method.
Processing time – allow 7–14 business days for it to reflect in your account.
Have a question about a cancellation? Our team is ready to help.
📧 Email: chic.avenue.sb@outlook.com
🏢 Address: 891, JLN PERAI JAYA 3, BANDAR PERAI JAYA 13700 PERAI PULAU PINANG
🌐 Website: https://chic-avenue-sb.com/contact-us/